One of my duties in SAP Support is to facilitate the knowlegde transfer from Development to the Supporters. For some time one of the measures I took was to send out every week an email that consisted of all changed/new… Read More » Stay up-to-date! How to keep up with the latest changes in SAP notes.

For so many years now the DBMGui and the SQL Studio have been the primary graphical interfaces for developers and DBAs to access MaxDB instances. Beside the many good features and the relative high stability (i remember… Read More » Something new is coming up…

As it seems it has become popular to give his readers a glimpse on the bookshelf like it has been practised by many before me (see here , here or here) I will also reveal what is “behind” me. Literally the books are… Read More » Blogging standard…

For more than ten years now SAP has provided a unified way to administer the Oracle database via the BR*Tools (Backup/Recovery). Wether you like the tools or not (if you read We all hate the BR*TOOLS, don’t we? about it,… Read More » Anybody know OCOPY?

I recently had to handle a case where a big and important system was rendered unusable by database corruptions. Due to some bad luck and faulty procedures, there was no good backup available. Even worse: the corruption… Read More » Verification Speed…

Ok, so your data is gone. You/the report you ran executed a DELETE statement and performed a COMMIT. What to do now? It is the productive system. So there is no place to discuss that it may have been a great idea to test… Read More » Get me my data back! QUICK!

++ 07.03.2011 ++ UPDATE ++ UPDATE ++ UPDATE ++ The mentioned error message had been improved with Oracle 10.2.0.5 (“Things change for the better” or “How I enhanced the Oracle DBMS software”). Thus, the content of this… Read More » Things that happen in support messages that I don’t like… Part II

After some years working in support solving messages everybody will have a list of things that do occur over and over again and that never seem to get better. Today I will start with the most anoying one (at least to… Read More » Things that happen in support messages that I don’t like…

You won’t believe how often we in support get asked about if SAPDBA is available for use with Oracle 10g. Even more customers tell us, how they dislike the BRTOOLS and want the SAPDBA back. Read More » We all hate the BR*TOOLS, don't we?

From time to time I get customers asking: ” When will the patch mentioned in note XYZ be available?”. Most often the disappointing answer has to be: “ The release date won’t be announced until the software is released.”… Read More » A useful hint on notes